shopping-bag Shopping Bag (0)
Items : 0
Subtotal : CAD$ 0.00
View Cart Check Out

Terms & Conditions

By visiting the Jolie Moment website (“Site”), www.joliemoment.com, you are accepting and consenting to be bound by the Terms and Conditions provided herein, as well as the Privacy Policy.

If you do not agree with these terms and conditions, or any posted guidelines or rules, please do not use this site. We reserve the right, in our discretion, to update or modify the Terms and Conditions at any time by posting such new terms on our website without prior notice. We encourage you to review these Terms and Conditions whenever you use the Site. Your continued use of the Site and/or Services will constitute your binding acceptance of this Agreement, as amended from time to time.

PLACING AN ORDER 

When you add an item to your shopping bag, you may either continue shopping or proceed to the checkout. Once we have received your order, you will receive an email acknowledgment from us. This email is not an order confirmation but rather recognition that we have received your requested order.

Please note that this does not guarantee the availability of the merchandise and that all order are subject to availability. If we are unable to complete your order, you will be notified via email within 5 business days and will be refunded for orders that cannot be fulfilled.

Once an order has been placed, we are not able to modify or cancel your order. We reserve the right to decline your order in the event that we are unable to obtain authorization for payment, there are shipping restrictions for a particular item, or we do not have the item in stock.

RETURN AND EXCHANGE POLICY

If you are unhappy with an item that you have purchased from us online, you may return it for store credit within 7 days of receipt. We only accept returns for purchases made from our online shop.  Jewelry purchased through any of our retailers must be returned to the store from which it was purchased and are subject to the retailer’s individual store policy.

We cannot accept returns on items purchased during sales or special promotions, custom orders or international orders. Items must be returned with their original packaging and in perfect, unworn condition.

To return or exchange an item via shipping, please email us at info@joliemoment.com for a return authorization code prior to shipping. Items cannot be accepted for a return without an authorization code. For your protection, please insure package for the full purchase amount. Jolie Moment is not responsible for items lost or damaged during transit.

Store credit is issued upon receipt of the item.  Refunded credits do not include shipping costs.

PAYMENT

We currently accept payments by Visa, MasterCard, American Express or Paypal. Payment will be debited and cleared from your account upon completion of order. By filling out the payment requirements, you confirm that you are an authorized user of the credit card. All credit cardholders are subject to validation checks and authorization by the card issuer.

If the issuer of the credit card rejects authorization of payment to Jolie Moment, we will not be held liable for any delay or non-delivery.

SALES TAX

Jolie Moment only charge applicable sales tax for orders delivered to Canadian provinces and territories.

SHIPPING 

Each piece is made to order so please allow 2 to 3 weeks for your item (excluding shipping). Shipping and handling charges are CAD$ 20 within Canada and CAD$ 30 within the United States per order.

We do ship internationally, however, there are no returns or exchanges on international shipments.  Please email info@joliemoment.com to process international orders.

Use of the Website

By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

Trademarks

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

External links

External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Warranties

The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

Prices

Our pricing is calculated using current precious metal and gem prices to give you the best possible value. These prices do change from time to time, owing to the fluctuations in prices of precious metal and gem prices, so our prices change as well.

Prices on joliemoment.com/ are subject to change without notice.

Disclaimer of liability

The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Conflict of terms

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Severability

Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Please measure the circumference of your wrist tightly where your wrist is broadest to ensure accurate and complete sizing and add approximately 2 cm to your overall bracelet size for comfort. Select the closest bracelet size from the drop down menu. Check Your Size

x